Customer Service Representative – SIS Designate (FTO 40984)

Faculty of Science, Trades and Technology Operations

Location: London

Employment Group: Support

Hours: 35 hours per week. Monday to Friday 8:00 a.m. to 4:00 p.m.

Pay Details: $26.47 per hour

Closing Date: Open Until Filled

Working at Fanshawe College

Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Note: Previous applicants need not re-apply for this position. Your previously received application will still be considered.

Note: This is a full-time Support position (35 hours per week).

Note: This position is located at: School of Transportation Technology and Apprenticeship, 1764 Oxford Street, London, Ontario

Duties: Under the supervision of the Operations Manager, the incumbent provides customer service, secretarial and clerical support with primary responsibility as Divisional Student Information Systems (SIS) liaison for the School of Transportation Technology and Apprenticeship. The incumbent is the first point of contact for walk-in and telephone inquiries.

QUALIFICATIONS

• Post-secondary 2-year diploma in Office Administration, or Business/Secretarial studies
• Minimum 1-year experience in a team environment in an academic service office using a variety of computer software packages such as word processing and spreadsheets
• An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
• Familiarity with student information systems in a post secondary work environment would be an asset
• Strong organizational skills, time management skills and attention to detail
• Ability to multi-task and work independently
• Excellent verbal and written communication skills

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

How to Apply:

For more information and how to apply, please visit the Fanshawe College website at: https://jobs.fanshawec.ca/

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.