The Employment Support Worker is a client-focused, front-line support role that works in collaboration with the Employment System Navigator to assist Ontario Works participants in preparing for employment and education. This position provides support to participants by encouraging engagement, identifying strengths and interests, and connecting clients to appropriate programs, activities, and training opportunities that enhance employability.The Employment Support Worker meets with clients to recommend employment-related programming, assist with participation agreements, and support clients in overcoming barriers to employment. The role plays an active part in program delivery by assisting with workshop preparation, coordinating supplies and set-up, tracking attendance, and maintaining accurate client files in accordance with Ontario Works standards.The Employment Support Worker also provides administrative and communication support, responds to participant inquiries, and assists with data collection and reportingThis role requires strong interpersonal skills, cultural awareness, and a supportive approach to client engagement while maintaining confidentiality and professionalism.