Who We are London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area.

LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.The Office of Inclusion and Social Accountability has a mandate to enable LHSC to meet its fundamental commitments by optimizing individual and organizational capacity for equity, inclusion, and social accountability.

What the Role is

Reporting to the Director, Office of Inclusion and Social Accountability, the Manager, Equity & Inclusion Operations is accountable for ensuring excellence in the execution of the equity and inclusion strategy at LHSC. The Manager will bring demonstrated experience in equity and inclusion program creation, implementation, and evaluation; drawing on their exceptional communications, change and project management, learning and development, and policy, and evaluation skills. The role is responsible for the development of the education, learning and leadership development framework to advance equity and inclusion. The Manager is also accountable for the development of a measurement and evaluation framework based on LHSC’s Fundamental Commitments. Through the collection and analyzing of engagement and socio-demographic data, the Manager measures progress and impact to help drive quality improvement and bring creativity and strategic thinking to identify new opportunities and approaches to advancing equity and inclusion at LHSC.

The Manager, Equity and Inclusion Operations directs, controls, and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external partners to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with LHSCs mission, vision, and values, while working together to successfully achieve our strategic objectives. This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Who You Are

• You are self-aware of own biases, values, principles, strengths, and limitations

• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence

• You engage and support others to foster development, personal goals and encourage a healthy organization

• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values, and evidence

• You facilitate an environment of collaboration and cooperation• You create connections, build partnerships and networks

• You demonstrate a commitment to the organizational vision, mission, values, and service excellence

• You are a transformational thinker that encourages and supports innovation

• You have exceptional analytical skills that contribute to effective decision-making

• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills