Manager, Housing Development

  • CompanyCity of London
  • Required ExperienceA minimum of ten years’ experience at the senior management level combined with advanced knowledge of housing development
  • Job TypeFull Time
  • Education / CredentialsCompletion of a Graduate Degree in Business Administration, Public Administration or a related field
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline02/07/2024

Job Description

Title: Manager, Housing Development

Job Close Date: Feb 7, 2024

File Number: 860
Service Area: Planning and Economic Development
Division: Municipal Housing Development
Employee Group: Management
​Job Type: Permanent, Full-time
Number of Openings: 1

Summary of Duties:

Reporting to the Director, Municipal Housing Development, the Manager, Housing Development oversees a multidisciplinary team of employees who work collectively with private and non-profit community organizations bringing resources, plans, and funding together to help advance affordable housing development projects. This position contributes to the strategic management and delivery of sustainable development opportunities, revitalization and rejuvenation activities, and funding and incentive options, to support the overall strategic focus of increasing affordable and quality housing options for individuals and families, reducing the number of individuals and families experiencing homelessness, and supporting improved access to services.

Work Performed:

  • Contribute to the development and implementation of strategic initiatives for Housing Development to align with Council’s Strategic Plan. Accountable for the effective delivery and the business responsibilities of the unit.
  • Provide leadership for the planning, management, and administration for the Housing Development team; recommend, develop, and maintain comprehensive policies, programs, procedures, and protocols that inform and support City services.
  • Provide advice to the Director, Municipal Housing Development on strategic priorities with responsibility to operationalize those goals and strategies.
  • Provide professional opinion, and information to the Senior Leadership Team; Director, Municipal Housing Development; Council; and Committees on policies, programs, and services as required.
  • Contribute to the identification and development of internal controls in the form of policies, procedures, and practices in relation to the general and specific risks of the Corporation; ensure internal controls are implemented and adhered to within Housing Development.
  • Oversee a team of employees; provide leadership in the execution and delivery of services and programs in the following areas of accountability:
    • Program and Business Coordination: Provide advice on a variety of business supports on housing initiatives, including available programs, related policies, project scope, funding, budgets, investments, and services standards.
    • Housing Development Coordination: Support initiatives that increase the supply of affordable housing; work with community groups and developers to facilitate new and regenerate existing developments; oversee projects from initial development; identify and pursue new funding opportunities; and administer plans supporting a multi-year capital budget.
    • Liaise with other departments and divisions within the Service Area and the corporation on policy development, project advancements, development approvals, and regeneration activities.
    • Negotiate Contribution Agreements between the City and proponents, as required. This includes City contributions, milestone payments, reporting and terms of the Agreement(s).
  • Encourage and support employee participation and commitment to divisional and organizational objectives. Actively mentor, provide development opportunities and build team performance with direct reports.
  • Manage the Housing Development team including hiring, administration and performance aspects of reporting staff. Respond to sensitive and confidential human resource issues as required.
  • Liaise with respective unions on issues that affect bargaining unit members. Promote and foster constructive working relationships with employees and bargaining units and monitor collective agreement compliance.
  • Build and encourage employee commitment to a high level of performance in all areas of customer service and delivery.
  • Participate in and support a culture of enterprise-wide collaboration. Promote opportunities to work across Divisions and Service Areas in support of the strategic initiatives.
  • Demonstrate commitment to supporting diversity, equity, inclusion and Human Rights through interactions with community partners, employees and individuals and ensure that policies, programs and protocols reflect this commitment.
  • Demonstrate commitment and adherence to Health and Safety legislation and programs; and actively promote a culture of safety.
  • Prepare reports for Council and various Committees as required.
  • Identify, adapt, and implement innovative and effective work practices and procedures to improve service delivery and the business responsibilities of the unit.
  • Recommend and develop processes and tools needed to increase efficiencies and improve the effectiveness of services provided by the Housing Development team.
  • Build capacity among staff for evidence-informed decisions supported through data collection and analytics; establish and support benchmarking and measures for the Housing Development unit.
  • Adhere to the Procurement of Goods and Services Policy; includes the responsibility of delegation of procurement initiation approval authority and delegation of approval authority for professional consulting services as per policy amounts.
  • Provide input to the development of the annual operation budget for the Municipal Housing Development Division.
  • Manage the budget for the Housing Development team, prepare associated documents (i.e., business plans, business cases and presentation documents) as required. Manage and promote stewardship of financial and organizational resources.
  • Represent the Division on various boards and committees. Liaise with provincial ministries, Canada Mortgage and Housing Corporation (CMHC) and other governing and partner bodies responsible in the development of national, provincial and local housing policies and procedures. Promote the City of London as a leader, share best practices and recommend solutions.
  • Promote, educate, and support public awareness and the engagement of community/agency liaison programs to enhance the image, profile, quality and investment in affordable housing programs.


  • Completion of a Graduate Degree in Business Administration, Public Administration or a related field; formal education in a recognized housing related discipline such as planning, property management, real estate, housing, or a related field is an asset.
  • A minimum of ten years’ experience at the senior management level combined with advanced knowledge of housing development, especially as it relates to affordable housing development.

Skills and Abilities:

  • Demonstrated knowledge and experience in the above identified areas of accountability with an in-depth understanding of the programs and services and how the work aligns with the overall objectives of the Division.
  • Familiarity with investment and real estate development agreements, RFPs, contracts, corporate transactions, asset management, and regulatory work.
  • Highly developed analytical and business planning skills with a proven track record for long-term visioning and big-picture thinking.
  • Demonstrated successful experience in a management role; positive and proactive leadership capabilities, adept at leading a group of employees, contracted services and consultants; demonstrated commitment to developing high performance teams.
  • Demonstrated ability to inspire the people they lead through productive and honest dialogue, with personal integrity and actions.
  • Ability to be a trusted advisor and/or advocate in sensitive and/or emotionally charged situations.
  • Demonstrated perseverance and resilience in addressing challenges and emergent issues.
  • Proven commitment to the safety of employees with knowledge of the Occupational Health and Safety Act and applicable regulations as it relates to the position.
  • Ability to provide a high level of attention to detail, make sense of data and solve problems.
  • Ability to understand the importance of service delivery; develop and implement initiatives that support customers in a timely and effective way.
  • Ability to skillfully communicate to a wide and varied audience and effectively influence outcomes; political acumen to identify and manage issues.
  • Proven ability to establish purposeful relationships and work effectively within all levels of the corporation, external partners and the general public.
  • Focused analytical and strategic thinking and issue resolution skills, combined with a commitment to innovation and collaboration.
  • Computer literacy in Microsoft Office, and related software and database applications.

Compensation & Other Information:

$111,583 – $146,396

This position is currently under review.

This posting is for one (1) permanent, full-time position.

Standard hours of Work: Monday – Friday from 8:30a.m. to 4:30p.m.

These hours of work are subject to change in accordance to business requirements.

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

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