Medical Administrative Assistant

  • CompanySouthwest Ontario Aboriginal Health Access Centre (SOAHAC)
  • Job TypeHealth
  • Required Experience3-5 Years
  • Job TypeFull Time
  • Education / CredentialsGraduate of a Medical Administrative Diploma
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline01/08/2023

Job Description

*Please see the attachment for full details.

Status: Full-time, permanent
Location: Cambridge
Hours: 35 hours/week
Paid Time Off: 3 weeks of vacation, plus sick days, spiritual/cultural leave, birthday
Benefits: Comprehensive health, dental, travel insurance, and more
Pension: HOOPP (defined benefit plan)
Posting Date: December 15, 2022
Deadline: January 8, 2023

Position Summary:

Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse, dynamic, multiservice Indigenous health and wellness agency. We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. The Centre provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit, and Metis within the Southwest, Waterloo Wellington and Erie St Clair regions. SOAHAC has a mandate of ensuring that health services are accessible, of high quality, and are culturally appropriate. We are also mandated to build health care capacity within Indigenous communities. Currently, we are seeking the services of a Medical Administrative Assistant to join our interdisciplinary staff team at our Waterloo-Wellington site in Cambridge.
As an essential, often first contact and critical liaison between community members accessing SOAHAC’s services and our interdisciplinary staff team, the Medical Administrative Assistant will help maintain SOAHAC’s core values in the provision of culturally safe care. The Medical Administrative Assistant assists in providing a positive, welcoming environment for community members, visitors, individual clients, their families and staff. You will provide medical, administrative, technical and clerical support to SOAHAC team members in various programs. This is a key communications role and as such, you will participate in maintaining internal relations between staff, health service providers, as well as, community partners.

Requirements:
• Graduate of a Medical Administrative Diploma or equivalent
• 3-5 years knowledge/ experience working in an Indigenous multi-service health and wellness environment or similar an asset
• Supportive of both Indigenous and western models of wellness and health care
• Possess a thorough knowledge of medical terminology, anatomy and physiology
• Prior experience utilizing medical scheduling software, preferably with an EMR (ideally PS Suites)
• Extensive computer literacy
• Knowledge of various Indigenous and mainstream community agencies, service providers, and resources
• Exceptional attention to detail and accuracy
• Ability to work in a fast-paced environment
• Ability to manage confidential and sensitive information
• Willingness to learn Indigenous Cultural Safety and other ongoing cultural learnings/ teachings
• Willingness to assist other SOAHAC sites as needed
• Valid driver’s license or access to a reliable transportation
• Ability to obtain/ maintain a current and clear police check is a condition of employment
• Up-to-date immunization records including at least 2 COVID-19 vaccines

If you are interested in applying for this position, please forward your cover letter and resume to:
Email: careers@soahac.on.ca
Subject line: Medical Administrative Assistant, Cambridge

Or mail to: Human Resources
Southwest Ontario Aboriginal Health Access Centre
425 – 427 William Street
London, ON N6B 3E1