Title:  Receptionist Clerk-DO013

Work Performed:

• Provides exceptional customers service when receiving and directing incoming telephone inquiries and assisting in person visitors.
• Performs a variety of clerical documentation support activities, such as:
  • supports the preparation and delivery of internal and external communications,
  • completes photocopying, typing minutes and reports as required,
  • supports employee and resident filing/ sorting on units and in other home areas,
  • posts information in the home as directed,
  • prepares and distributes the weekly on-call list and distributes mail.
• Supports scheduling activities as required, such as:
  • receiving, replacing and documenting staff replacement calls;
  • typing assignments and filing
• Operates the public address system during emergencies as required.
• Assists with and is knowledgeable about prescribed fire procedures.
• Receives cash and maintains accurate records for Home related ticket sales.
• Assists transportation and appointment bookings for residents/ clients as needed.
• Books, and assists with onsite tours as required.
• Updates memorial trees.
• Performs other related duties as assigned.