Business Process Documentation Analyst (Under Review)

Company
City of London
Industry
Finance Support
Location
London, ON
Required Experience
Two years of related experience.
Job Type
Full Time
Education/Credentials
Completion of a two-year college diploma in accounting or business with an accounting/finance focus
Resume
Required
Cover Letter
Required
Application deadline
02/20/2024

Company: City of London

Industry:

Location: London, ON

Required Experience: Two years of related experience.

Job Type: Full Time

Education/Credentials: Completion of a two-year college diploma in accounting or business with an accounting/finance focus

Resume: Required

Cover Letter: Required

Application deadline: 02/20/2024


Job Description

Title:  Business Process Documentation Analyst (Under Review)

Job Close Date:  Feb 20, 2024

File Number: 923
Service Area: Finance Supports  
Division: Financial Services 
Employee Group: Local 101 
​Job Type: Full-Time Permanent 
Number of Openings: 1 

Summary of Duties:

Reporting to a Manager, the Business Process Documentation Analyst assists with performing business process reviews and developing documentation for operational and legislative requirements, including; business process workflows, training materials and standard operating procedures.

Work Performed:

  • Documents current and desired future state business process integrating multiple systems or Service Areas.
  • Assists with developing training materials and Standard Operating Procedures (SOP).
  • Organizes and interviews internal staff to gather business process related information.
  • Assists in business process reviews leading to recommendations for process change including new or improved business systems. Assists with developing net change documentation.
  • Participates in software projects to assist with transition to the upgrade or new software.
  • Collaborates with others in the Service Area to establish procedures and processes for business process documentation including storage, verification/review, and maintenance, as required.
  • Develops business process documentation best practices and templates.
  • Collects information, reviews best practices and interacts with other municipalities to support business process documentation activities.
  • Follows records retention guidelines and policies.
  • Performs related duties as assigned.

Qualifications:

  • Completion of a two-year college diploma in accounting or business with an accounting/finance focus, and certification as follows is a job requirement:
    • International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (ECBA), or
    • Project Management Institute (PMI) Certified Associate in Project Management (CAPM) designation, or
    • completion of Lean Six Sigma Yellow Belt.

Experience:

  • Two years of related experience.

Specialized Training & Licenses:

  • Demonstrated effective verbal and written communication skills to interview employees and collect information, develop procedures, training materials and videos.
  • Demonstrated proficiency in Microsoft Office (including VISIO) and Enterprise Resource Planning (ERP) Systems.

Compensation & Other Information:

$48,010 – $67,505 (Level 9)

 

This posting is for one (1) permanent full-time position.

 

This position is currently under review.

 

Current hours of Work: Monday – Friday from 8:30 a.m. to 4:30 p.m.

 

Work Arrangement: In office.

 

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

 

NOTE: Applicants may be required to complete a job related test.

Police Record Check

The successful candidate will be required to complete a Criminal Record Check.

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

Business Process Documentation Analyst (Under Review) (london.ca)