Crisis Intervention Worker

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  • CompanyOneida Nation of the Thames
  • Job TypeHuman/Social Services
  • Required ExperiencePrevious experience working in a shelter or social services environment—preferably with women and children facing homelessness, domestic violence, or abuse—is considered an asset.
  • Job TypeFull Time
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline07/10/2025

Job Description

The Crisis Intervention Worker provides support to individuals and families in crisis, with a focus on those affected by family violence. This role includes delivering both residential and non-residential services such as basic counselling, group facilitation, advocacy, and community education. Key responsibilities include maintaining accurate documentation, facilitating programs, responding to crisis calls, and actively contributing to team-based service delivery. The position also requires modeling healthy leadership, collaborating with internal and external partners, and assisting with daily operations to ensure a safe, supportive environment. Flexibility is essential, as the Oneida Family Healing Lodge operates 24/7 and requires availability for rotating shifts—including days, evenings, overnights, weekends, and statutory holidays.

Experience and Qualifications

EDUCATION:

  • A Social Service Worker diploma is preferred; however, candidates currently enrolled in a Social Service Worker program or those with equivalent or related educational qualifications will also be considered.

EXPERIENCE:

  • Previous experience working in a shelter or social services environment—preferably with women and children facing homelessness, domestic violence, or abuse—is considered an asset.
  • Demonstrated knowledge and understanding of family and/or domestic violence is essential.
  • Valid Class “G” driver’s license and use of company vehicle is required.

How to Apply

MANDATORY DOCUMENTATION WITH APPLICATION:

  • A cover letter addressing the qualifications listed above must be included with your application.
  • Resume.

REQUIREMENTS PRIOR TO STARTING EMPLOYMENT:

  • The successful candidate must submit a Vulnerable Sector Check (completed within a 30-day timeframe), at their own expense.
  • The successful candidate must submit a copy of valid Class “G” driver’s license and a driver abstract (completed within a 30-day timeframe), at their own expense.
  • The successful candidate must submit a copy of applicable educational qualifications (certificates, diplomas, degrees, etc.).

Submit all mandatory documentation to [email protected].  Late applications will not be accepted.

All applications will be screened according to the above qualifications, including a full and complete application as requested. Only those selected for interviews will be contacted. A registered member of a First Nation as per Section 16(1) of the Human Rights Act, is preferred. Oneida Nation is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodations, please contact Human Resources. To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email [email protected].