Housing Outreach Worker

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  • CompanyAtlohsa Family Healing Services
  • Job TypeHuman/Social Services
  • Required ExperienceEntry Level
  • Job TypeContract
  • Education / CredentialsCurrent Vulnerable Sector check and valid G Driver’s License
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline08/31/2025

Job Description

Atlohsa Family Healing Services

Job Title: Housing Outreach Worker

Location: London, Ontario

Closing Date: August 15, 2025

Employment Term: Full-time; contract to December 31, 2025 (with strong possibility of extension)

Salary: $25.00 per hour

About Atlohsa

Atlohsa Family Healing Services is an Indigenous led non-profit organization in Southwestern Ontario dedicated to empowering Indigenous communities through traditional and land-based healing practices. Since 1986, we have provided low-barrier, wraparound services to individuals and families facing complex challenges such as mental wellness, substance use, homelessness, and domestic violence. Our holistic wellness approach is rooted in the Seven Sacred Grandfather Teachings and the Medicine Wheel Teachings, utilizing a Two-Eyed Seeing approach that emphasizes collaboration, mutual respect, and the recognition that both Indigenous and Western knowledge systems contribute to a more comprehensive understanding of the world.

About the Program

The Street Outreach and Drop-in Centre program aims to support individuals experiencing homelessness by engaging them in the community and connecting with people “where they are at”. Providing assistance grounded in the principles of wholistic wellness and Indigenous harm reduction. Located at Atlohsa Head Office, the Drop-in Centre offers a safe space for individuals to rest and access a variety of resources and services, the Outreach team is committed to meeting the basic needs of those they serve, as well as offering a cultural element in their basic needs packages, ensuring that at least one of the four sacred medicines is available to anyone in need. Additionally, the program connects participants to Atlohsa’s Transitional Housing Program and other community resources, with the ultimate goal of helping individuals achieve permanent and stable housing.

About the Role

Using a wholistic Indigenous-led approach to principles of Harm Reduction and Housing First, the Housing Outreach Worker will offer compassionate and assertive care and support to community members who may be experiencing homelessness, social stigma, unbalanced mental wellness, trauma and substance use. The Housing Outreach Worker builds relationships with community members who are unsheltered and who may be reluctant to access traditional support services. The Housing Outreach Worker provides support and advocacy to reduce the harmful effects of sleeping in public spaces/unsheltered while engaging community support towards creating a pathway to long-term housing. The Housing Outreach Worker proactively intervenes when crisis or conflict arises, which may include aggressive or disruptive behavior due to substance use, mental health challenges, or trauma. The Housing Outreach Worker will work to ensure that Atlohsa Family Healing Services is a safe space for all community members accessing services and programs

Experience and Qualifications

Suitability

  • Demonstrated knowledge and understanding of the languages, traditional ways, history and cultures of the Indigenous population in the London region
  • Strong analysis of colonialism and the ways in which historical and ongoing colonization impacts
  • Indigenous peoples intergenerational
  • Understanding of Indigenous homelessness and Indigenous harm reduction
  • Strong understanding of the needs of unsheltered people and knowledge on how to support a diverse community
  • Experience with providing support and resources to the 2SLGBTQ community
  • Willingness to work in outdoor locations in various weather and terrain settings
  • Engage in regular case reviews, team and program meetings
  • Demonstrated ability to receive training support, supervision and direction
  • Demonstrated strengths in interpersonal relations, problem-solving, crisis intervention, group dynamics, community development and other innovative approaches
  • Skills in conflict resolution, mediation, and negotiation (to build trust and resolve disagreements)
  • Effective communication (both written and verbal) and interpersonal skills with the ability to interact with others in a respectful manner as defined in the Atlohsa Code of Conduct
  • Current Vulnerable Sector check and valid G Driver’s License
  • Consideration of Lived Experiences
  • While applicants are under no obligation to do so, Atlohsa welcomes applicants to indicate their own lived experiences of homelessness, substance use, and/or Indigenous community teachings within their application. Professional experiences, academic experiences, traditional teachings, and personal lived experiences are all valuable forms of knowledge.

How to Apply

Why Work for Atlohsa?

  • We have a strong commitment to our cultural teachings and traditional knowledge practices, which encompass not just our programs but our daily interactions in the workplace, including:
  • Regular opportunities for staff to engage in ceremonies and cultural gatherings.
  • Access for staff to connect with Elders and Knowledge Keepers to foster active participation in cultural traditions.
  • We strive to inspire, empower, and instill a profound sense of pride and belonging within the community while promoting Mino Bimaadiziwin, The Good Way of Life.

How to Apply

If interested to apply for this position, please submit your resume and cover letter to [email protected] with Housing Outreach Worker in your subject line. Within the body of your email, please provide answers to the following questions:

  • Please briefly outline where your experience with or understanding of First Nations, Inuit, and/or Métis communities comes from. You may note professional, academic, or your own personal lived/community experience.
  • Are you a First Nations, Inuk, or Métis applicant? If yes, please indicate which community you are from. If you are not connected to your community, just write what you know.

At Atlohsa, we value diversity in our workforce and encourage all qualified candidates to apply, however, due to the nature of our organization, preferences will be given to qualified Indigenous applicants. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources to make arrangements. We thank all those who apply, however, only those selected for an interview will be contacted.