Housing Support Worker

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  • CompanyAtlohsa
  • Job TypeHuman/Social Services
  • Required Experience3 years
  • Job TypeFull Time
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline12/12/2025

Job Description

Location: London, Ontario
Closing Date: December 12, 2025
Employment Term: Full-time; permanent
Number of Positions: 1
Wage: $25.00 – $32.00 per hour

About Atlohsa
Atlohsa Family Healing Services is an Indigenous led non-profit organization in Southwestern Ontario dedicated to empowering Indigenous communities through traditional and land-based healing practices. Since 1986, we have provided low-barrier, wraparound services to individuals and families facing complex challenges such as mental wellness, substance use, homelessness, and domestic violence. Our holistic wellness approach is rooted in the Seven Sacred Grandfather Teachings and the Medicine Wheel Teachings, utilizing a Two-Eyed Seeing approach that emphasizes collaboration, mutual respect, and the recognition that both Indigenous and Western knowledge systems contribute to a more comprehensive understanding of the world.

Role and Responsibility
Using a Wholistic Indigenous-led approach to principles of Harm Reduction and Housing First, the successful applicant will offer compassionate and assertive care and support to community members who may be experiencing homelessness, social stigma, problematic mental health, trauma and substance use. The Housing Stability Worker will be responsible for healing assessments and intakes of community members who need housing, housing support and cultural empowerment. The Housing Stability Worker will work with a warm, welcoming, and culturally safe approach while fostering a sense of family and community with participants and community members. The Housing Stability Worker will use assessments to base goals on the strengths, abilities, needs and preferences of participants and community members. The Housing Stability Worker will also employ motivational interviewing and coaching skills to community members in the learning and achievement of activities such as budgeting, personal hygiene, chores, socialization etc. This may also include providing lay counselling and proactively intervening when crisis or conflict arises, which may include aggressive or disruptive in the moment behavior due to substance use and or mental health issues. The Housing Stability Worker will liaison with other social service agencies, record accurate and detailed shift notes and must be able to provide clear, concise objective communication regarding community members who are supported through Atlohsa’s Housing programs. The Housing Stability Worker will work to ensure that Atlohsa Family Healing Services is a safe space for all community members accessing services and programming by referring community members to more appropriate locations if the need shall arise.

Experience and Qualifications

Suitability

  • Demonstrated knowledge and understanding of the languages, traditional ways, history and cultures of the Indigenous population in the London region
  • Current knowledge of Indigenous community services and resources
  • Understanding of Indigenous homelessness, Indigenous harm reduction and Housing First best practices
  • Experience with working with marginalized individuals
  • Demonstrated ability to receive training support, supervision and direction
  • Demonstrated strengths in interpersonal relations, problem-solving, crisis intervention, group dynamics, community development and other innovative approaches
  • Understanding of cultural safety and an awareness of its impact on practice
  • Skills in conflict resolution, mediation, and negotiation (to build trust and resolve disagreements)
  • Excellent organizational and coordination skills and the ability to prioritize multiple competing workload demands in fast paced environment
  • Effective communication (both written and verbal) and interpersonal skills with the ability to interact with others in a respectful manner as defined in the Atlohsa Code of Conduct
  • Experience with SPDAT assessments
  • Familiarity with Residential Tenancies Act
  • Current Vulnerable Sector check

Consideration of Lived Experiences

While applicants are under no obligation to do so, Atlohsa welcomes applicants to indicate their own lived experiences of homelessness, substance use, and/or Indigenous community teachings within their application. Professional experiences, academic experiences, traditional teachings, and personal lived experiences are all valuable forms of knowledge.

Why Work for Atlohsa?
We offer competitive pay and benefits:

  • $25.00 per hour
  • 100% employer provided benefits
  • Employer-Employee contributory Pension plan

We are committed to ensuring YOUR work-life balance and offer extensive paid time off:

  • Three (3) weeks vacation, accessible in your first year of employment and increased entitlement based on years of service.
  • Up to 12 paid sick days per year.
  • Up to 12 paid self-development days per year
  • We recognize 14 statutory holidays every year.

We have a strong commitment to our cultural teachings and traditional knowledge practices, which encompass not just our programs but our daily interactions in the workplace, including:

  • Regular opportunities for staff to engage in ceremonies and cultural gatherings.
  • Access for staff to connect with Elders and Knowledge Keepers to foster active participation in cultural traditions.

We strive to inspire, empower, and instill a profound sense of pride and belonging within the community while promoting Mino Bimaadiziwin, The Good Way of Life.

How to Apply

How to Apply
If interested to apply for this position, please submit your resume and cover letter to [email protected] with Housing Support Worker in your subject line.

Within the body of your email, please provide answers to the following questions:

  • Please briefly outline where your experience with or understanding of First Nations, Inuit, and/or Métis communities comes from. You may note professional, academic, or your own personal lived/community experience.
  • Are you a First Nations, Inuk, or Métis applicant? If yes, please indicate which community you are from. If you are not connected to your community, just write what you know.

At Atlohsa, we value diversity in our workforce and encourage all qualified candidates to apply, however, due to the nature of our organization, preferences will be given to qualified Indigenous applicants.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources to make arrangements.

We thank all those who apply however only those selected for an interview will be contacted