Human Resources Generalist

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  • CompanySouthwest Ontario Aboriginal Health Access Centre (SOAHAC)
  • Job TypeHuman Resources
  • Required ExperienceMinimum 3 years of HR experience; Indigenous, healthcare, or non-profit experience preferred
  • Job TypeFull Time, Permanent Employment
  • Education / CredentialsA post-secondary degree in Human Resources, Business Administration, or Psychology, or a combination of an undergraduate degree and a diploma in Human Resources
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline06/06/2025

Job Description

Human Resources Generalist

Status:                      Full-time, permanent

Location:                 London, ON

Hours:                      35 hours/week [5 days]

Salary:                      $69,200 to $86,500 per year

Paid Time Off:       3 weeks’ vacation, 12 health & 3 personal days, 5 spiritual/cultural days, professional development and your birthday off

Benefits:                  Comprehensive health, dental, life insurance, and more

Pension:                  HOOPP (defined benefit plan)

Posting Date:         May 20, 2025

Deadline:                June 6, 2025

Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse, dynamic, multiservice Indigenous health and wellness agency.  We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. SOAHAC provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit, and Metis within the Southwest, Waterloo Wellington and Erie St Clair regions.  SOAHAC has a mandate of ensuring that health services are accessible, of high quality, and are culturally appropriate. It is SOAHAC’s objective to build health care capacity within Indigenous communities.

We are currently seeking a knowledgeable and proactive Human Resources Generalist to join our collaborative HR team. Reporting to the HR Manager, this role plays a key part in delivering timely, high-quality HR services to managers and staff across multiple sites.

The HR Generalist will support full-spectrum HR functions—including recruitment, employee relations, policy and compliance, training support, and HRIS oversight—ensuring alignment with SOAHAC’s organizational goals, legislative requirements, and values of cultural safety and equity. This position is ideal for a relationship-driven HR professional who is passionate about service excellence, operational efficiency, and Indigenous health and wellness.

Responsibilities:

Recruitment & Onboarding

  • Lead full-cycle recruitment for positions within your assigned portfolio, including job postings, screening, interviews, references, and offers
  • Coordinate and oversee new employee onboarding, ensuring completion of all documentation and welcoming experience
  • Support diversity- and equity-informed hiring processes in alignment with organizational policy
  • Collaborate with the HR Administrator to track applicant data and maintain recruitment records

Employee Relations & Support

  • Act as a first point of contact for employee questions, manager support, and general inquiries
  • Provide day-to-day guidance on HR policies, performance management, and workplace practices
  • Support the HR Manager with resolution of employee relations issues, including minor workplace conflicts and informal investigations
  • Foster positive workplace relationships and promote a culturally safe, inclusive work environment

HR Administration & Compliance

  • Ensure personnel records are accurate, confidential, and in compliance with legal and accreditation standards
  • Track and support employee leaves, entitlements, and documentation (e.g., WSIB claims, medical documentation, vacation balances)
  • Support payroll processes by ensuring HR data related to hours, leaves, and entitlements is accurate and submitted on time
  • Work closely with the HR Administrator to ensure all HR documents are organized, filed, and retained appropriately

HRIS & Data Management

  • Oversee employee data entry, maintenance, and reporting within the HRIS
  • Assist with the configuration and rollout of new HRIS modules and workflows
  • Provide system training and support to end-users, ensuring accuracy and consistency of information
  • Collaborate with the HR Manager to generate reports for leadership and compliance needs

Training, Wellness & Engagement

  • Support the delivery of employee training and development sessions
  • Contribute to wellness and engagement initiatives, including staff orientation, recognition programs, and cultural learning opportunities
  • Collaborate with Joint Health and Safety Committees and promote workplace safety
  • Encourage participation in wellness programming, and support initiatives that align with SOAHAC’s vision for a healthy workplace

Policy & Organizational Support

  • Assist with drafting and updating HR policies, procedures, and process documents
  • Stay informed on changes in employment legislation and contribute to compliance reviews
  • Ensure all HR activities are delivered in alignment with Indigenous cultural safety, SOAHAC values, and human rights legislation

Why Join SOAHAC?

  • Be part of a culturally safe and mission-driven organization improving Indigenous health and wellness
  • Work in a supportive, progressive HR team that values collaboration and growth
  • Comprehensive benefits package and access to wellness supports
  • Contribute meaningfully to a stronger, healthier future for Indigenous communities

Experience and Qualifications

Requirements:

  • A post-secondary degree in Human Resources, Business Administration, or Psychology, or a combination of an undergraduate degree and a diploma in Human Resources
  • Minimum 3 years of HR experience; Indigenous, healthcare, or non-profit experience preferred
  • CHRP designation or working toward certification is preferred
  • Strong knowledge of Ontario employment legislation, HR best practices, and cultural safety principles
  • Experience with HRIS systems (Dayforce) and reporting; HRIS implementation and module configuration experience is an asset
  • Certification or experience in workplace investigations is an asset
  • Excellent interpersonal and communication skills, both verbal and written
  • Strong organizational and problem-solving skills, with a high degree of accuracy and attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to manage multiple priorities in a dynamic environment
  • Proactive and self-directed with a service-oriented approach
  • Ability to travel within London and to other regional SOAHAC sites as required
  • Willingness to participate in Indigenous Cultural Safety Training, ongoing teachings, and ceremonies
  • Demonstrated discretion, confidentiality, and professionalism in all interactions

Additional Requirements

  • Clear and current police background check (required as a condition of employment)
  • Valid Ontario Driver’s “G” license, access to reliable vehicle, and proof of auto insurance
  • Proof of up-to-date immunization records in accordance with organizational policy

Key Competencies for Success

  • Communication & Empathy – Builds rapport and communicates clearly with staff, managers, and stakeholders
  • Collaboration & Teamwork – Works effectively with the HR Manager and HR Administrator to provide seamless support
  • Cultural Humility & Sensitivity – Understands and promotes Indigenous cultural safety and inclusive practices
  • Accountability & Confidentiality – Exercises sound judgment and maintains professional discretion in all HR matters
  • Organization & Adaptability – Manages competing priorities in a fast-paced and dynamic environment
  • Critical Thinking & Problem Solving – Identifies challenges and contributes thoughtful, solutions-oriented recommendations

 

How to Apply

This job may require additional responsibilities and duties as assigned by Southwest Ontario Aboriginal Health Access Centre.

SOAHAC values diversity and is an equal opportunity employer; however, hiring preference will be given to qualified Indigenous applicants (please self-identify).  SOAHAC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

Human Resources Generalist – Career Portal