Intake and Assessment Worker (2 positions)

  • CompanyOneida Nation of the Thames
  • Job TypeHuman/Social Services
  • Required ExperienceExtensive experience in a comparable role, with proven expertise in program delivery, client intake, referral processes, and community support services. In-depth knowledge of the Oneida Nation of the Thames community and its programs.
  • Job TypeFull Time
  • Education / CredentialsBachelor’s Degree in Social Work is preferred. Candidates with a Post-Secondary Diploma in Social Service Worker or those with equivalent or related educational qualifications may also be considered.
  • ResumeRequired
  • Cover LetterRequired
  • Application Deadline11/27/2025

Job Description

The Intake and Assessment Worker is responsible for screening and preparing all new referrals received from Child Welfare and Child Well-Being agencies for assignment to the Band Representative Investigation Worker.In addition, the Intake and Assessment Worker will screen and prepare all referrals received internally, externally, or through self-referral to ensure they are directed to the appropriate program. Programs include Band Representative, Customary Care, Prevention, Youth Services, Post-Majority Care, and Jordan’s Principle.The Intake and Assessment Worker will also handle all inquiries, provide brief supports and information when a full case assignment is not required, and ensure a seamless process for individuals seeking or referred for services.Referrals and inquiries may be received by telephone, email, or in person (including walk-ins).

Experience and Qualifications

EDUCATION:

  • Bachelor’s Degree in Social Work is preferred.
  • Candidates with a Post-Secondary Diploma in Social Service Worker or those with equivalent or related educational qualifications may also be considered.

EXPERIENCE:

  • Extensive experience in a comparable role, with proven expertise in program delivery, client intake, referral processes, and community support services.
  • In-depth knowledge of the Oneida Nation of the Thames community and its programs.
  • Demonstrated ability to exercise integrity, sound judgment, and maintain confidentiality in all professional interactions.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities effectively.
  • Proficiency in computer applications, including Microsoft Office, with experience maintaining accurate client records and databases.

How to Apply

MANDATORY DOCUMENTATION WITH APPLICATION:

  • A cover letter addressing the qualifications listed above must be included with your application.
  • Resume.

REQUIREMENTS PRIOR TO STARTING EMPLOYMENT:

  • The successful candidate must submit a recent Vulnerable Sector Check (completed within a 30-day timeframe), at their own expense.
  • The successful candidate must submit a copy of a valid Class “G” driver’s license and a recent driver abstract (completed within a 30-day timeframe), at their own expense.
  • The successful candidate must submit a copy of applicable educational qualifications (certificates, diplomas, degrees, etc.).

Submit all mandatory documentation to [email protected].

  • Late applications will not be accepted.
  • All applications will be screened according to the above qualifications, including a full and complete application as requested.
  • Only those selected for interviews will be contacted.
  • A registered member of a First Nation as per Section 16(1) of the Human Rights Act, is preferred.
  • Oneida Nation is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodations, please contact Human Resources.

To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email [email protected].